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  • Can I cancel my order?
    We do not accept order cancellation requests as our fulfillment process begins once an order is placed.All confirmed orders will be subject to our standard return policy.
  • Do you ship internationally?
    Unfortunately we do not currently.
  • When will my order ship?
    It may take up to 48 hours for orders to be processed before they are shipped. During promotionalperiods and holidays, it may take longer. Our shipping schedule runs from Monday to Saturday, with theexception of certain U.S. holidays.
  • How do I sell products with Three60 Heat?
    You can either contact us on instagram @Three60.heat or email us at support@three60heat.com.
  • What is your Returns Policy?
    In case you are not satisfied with your purchase, you can reach out to the customer support team within 48 hours of the delivery date to address the issue. It is important to us that you are completely content with your purchase. - Items must be unworn, unused, unwashed and in the original condition received. - Authenticity tags on footwear must be intact. If removed, the item will not comply with the returns policy and will not be honor store credit - Footwear must be returned in the original box provided, and packaged inside a protective shipping box. - All items purchased during a promotional period are final sale. -All Pre-order are final sale.
  • Where is my order coming from?
    All the products offered by Three60 Heat are kept in our retail stores or warehouses. This arrangementenables us to dispatch orders quickly, as they have all the inventory readily available.
  • Can I change the address on my order?
    You can easily After an order has been sent out, it is not possible to modify the shipping address. However, if theorder has not yet been shipped, our Customer Care team can be reached to help fulfill the requestas best as possible. tabs on your orders by accessing the Order History section on your Account page orby utilizing the tracking number provided to you via email along with your shipping confirmation.
  • How can I track my order?
    You can easily keep tabs on your orders by accessing the Order History section on your Account page orby utilizing the tracking number provided to you via email along with your shipping confirmation.
  • I’d like to make a bulk purchase - who can I reach out to?
    If you're interested in making bulk purchases, kindly reach out to our client advisors atsupport@three60heat.com. We'll be more than happy to assist you in any way we can.
  • How do I contact Three60 Heat?
    Our dedicated Customer Care team is available to assist you every day of the week. If you need any help,don't hesitate to reach out to us by sending an email to support@three60heat.com. We pride ourselveson providing top-notch support to our valued clients.
  • How do you determine the prices of your products?
    Three60 Heat offers highly competitive pricing for all our products, ensuring that our clients receive thebest value for their money. Our commitment to providing affordable prices is a testament to ourdedication.
  • Why purchase from Three60 Heat?
    Three60 Heat offers a convenient on-hand store where all products are readily available and can beshipped immediately. Our team of experts carefully verifies each item to ensure it's in brand new, unworncondition before delivery. While our inventory of sizes and styles may not be as vast as what you mightfind at consignment shops, we can ensure that our delivery times are quicker and our prices are morereasonable. Our commitment to quality and efficiency sets us apart in the market.
  • Do you sell gift cards?
    Three60 Heat provides gift cards which are available for purchase on the gift cards section of our website.
  • I have a coupon code. How do I use it?
    Coupon codes can be redeemed on the Checkout Page.
  • Are your sneakers new?
    Three60 Heat only sells 100% new and authentic items.
  • What is Three60 Heat?
    Three60 Heat, founded in the year 2020, is a leading global marketplace for streetwear and sneakers.Our team comprises of sneaker enthusiasts who have a rich understanding of our products. We aim tosimplify the process of buying and selling high-end footwear, clothing, and accessories. Customers canconveniently browse and purchase our merchandise through our website, Three60heat.com.
  • How do I know if the items are authentic?
    We can assure you that every piece of merchandise sold by Three60 Heat is completely genuine. Ourproficient team of authenticators meticulously examines each item using a rigorous 10-point verificationprocess to validate its authenticity.
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